Comm Pro Suite

Your team’s chat — inside the CRM, next to the work.

Channels, DMs, threads, reactions, and voice, all where your contacts and deals already live — with AI that catches you up the moment you return. Optional shared and client chat brings customers in safely.

Turn on Comm Pro → See what's inside

One of CRMown's 9 suites · pick it on Pro or get all 9 on Max

Replaces Slack RingCentral Aircall — internal chat and customer calling, together

What's Inside

The Comm Pro suite, in full.

Team chat

Public and private channels, DMs, threads, @mentions, and reactions — with file sharing, presence, message search, and archive.

Channel visibility

Org-wide read by default, with per-channel visibility modes — open, owned, or brokerage — so the right people see the right rooms.

Voice & telephony

Voice and voicemail, click-to-call, IVR, and queue routing — calling built into the same platform as the conversation history.

Bring your own carrier

BYOC — connect your own carrier credentials. Your numbers, your rates, your sending reputation.

Client & shared chat

Bring clients into shared channels — separate from internal chatter, gated to Pro and above.

Compliance logging

Filesystem JSONL logging with configurable retention for teams that need the paper trail.

AI in Comm Pro

Built in, not bolted on.

Catch-up summary

Rejoin a channel and AI briefs you on what you missed — three days of history in a short read.

Smart replies

Suggested responses in context.

AI compose

Draft a message from a short prompt.

On Mobile

Comm Pro, in your pocket.

Full parity

Channels, threads, reactions, pins, bookmarks, and unread counts — the complete chat experience on iOS and Android.

AI included

Catch-up summaries, smart replies, and compose work on mobile too — PTO re-entry from the beach.

In Practice

Common use cases

Deal war room

A private channel per big deal, with the contact and documents one click away.

Back from PTO

AI catch-up turns three days of channel history into a short brief.

Client collaboration

A shared channel with a client (Pro+), separate from internal chatter.

Pricing

It's a suite, not another subscription.

Comm Pro is one of CRMown's 9 add-on suites — no separate product, no separate bill.

ON PRO — $180/MO

1 of your 4 included suites

Pro includes your choice of 4 suites. Make Comm Pro one of them, or add it beyond your four for $50/mo.

Start Pro →

ON MAX — $397/MO

Included with all 9 suites

Max includes every suite — 100 users, 100,000 contacts, and the whole platform underneath.

Start Max →

External access — shared and client chat — requires Pro or above.

FAQ

Comm Pro questions

Can I keep my existing phone numbers?

Yes — bring your own carrier means your numbers, your rates, and your sending reputation come with you.

Is team chat separate from client chat?

Yes — internal channels are yours; shared and client channels (Pro+) are deliberately separate spaces with their own visibility rules.

What's the AI catch-up feature?

When you join or return to a channel, AI summarizes what you missed — the return-from-vacation feature every chat tool should have.

Talk to your team.
Talk to your customers.

Chat, voice, and IVR on one platform, logged where the work lives.

Turn on Comm Pro → New here? Try CRMown — 14 days for $14 →

Comm Pro suite on Pro and Max · mobile app included · AI on every plan